General Information

This user manual is suitable for novice, intermediate, and experienced users and is intended to help use the features and capabilities of VeEX Inc. products successfully. It is assumed that the user has basic computer experience and skills, and is familiar with telecommunication and other concepts related to VeEX Inc. product usage, terminology, and safety.

Every effort was made to ensure that the information contained in this user manual is accurate. Information is subject to change without notice and we accept no responsibility for any errors or omissions. In case of discrepancy, the web version takes precedence over any printed literature. The content in this manual may vary from the software version installed in the unit. For condition of use and permission to use these materials for publication in other than the English language, contact VeEX Inc. 

© Copyright VeEX Inc. All rights reserved. VeEX, Sunrise Telecom, Digital Lightwave, Air Expert, CaLan, FaultScout, Fiberizer, MPA, MTT, RXT, VeGrade, VeriPHY, and VeSion, among others, are trademarks or registered trademarks of VeEX Inc. and/or its affiliates in the USA and other countries. All trademarks or registered trademarks are the property of their respective companies. No part of this document may be reproduced or transmitted electronically or otherwise without written permission from VeEX Inc. 

This manual describes software and/or a device that uses software either developed by VeEX Inc. or licensed by VeEX Inc. from third parties. The software is confidential and proprietary of VeEX Inc. The software is protected by copyright and contains trade secrets of VeEX Inc. or VeEX's licensors. The purchaser of this device and/or software, downloaded or embedded, agrees that it has received a license solely to use the software as embedded in the device and/or provided by VeEX Inc., and to use it solely as intended and described in this manual. The purchaser is prohibited from copying, reverse engineering, decompiling, or disassembling the software. 

 

Customer Support

For more technical resources, visit www.veexinc.com.

For assistance or questions related to the use of this product, call or e-mail our customer care department for customer support. Before contacting our customer care department, have the product model, serial number, and software version ready. Please locate the serial number on the back of the chassis. Please provide this number when contacting VeEX Inc. customer care. 

Support hours may vary depending on the product.

 

Product Technical Support Contact Information

Hours: Support is generally available 8:00 AM to 8:00 PM, Eastern Standard Time, Monday to Friday.
Phone: +1 510 651 0500
E-mail: customercare@veexinc.com

 

Patent Information

VeEX Inc. product hardware and software may be protected by one or more patents on file with the United States Patent Office.

 

Documentation Conventions

Icons used in this manual:

	Marks a helpful tip (action or method), which can save time and improve usability of the product.
	Provides important information needed to use this product and avoid missteps.
	Cautions against and action or inactivity, which can hinder productivity.
	Strongly warns against a condition, an action, or inactivity which can lead to a health hazard, injury, equipment damage, data loss, and/or financial losses.
	Stop and read before continuing.